In order for a company to actually become an e-business, its business practices and Internet technologies need to become fully integrated. Companies need to reinvent order processes and workflows, and people need to learn to adapt to these new ways of conducting business.
Some of the business practices and processes you may want to consider realigning include:
- Pre-production, production, and post-production workflows
- Forms, paperwork, reports, job tickets, etc.
- Personnel roles, job functions, job descriptions
- Departmental structure
- Inter-company, customer, and supplier communications methods
The most difficult part of becoming an e-business is "people". Companies will achieve greater success by educating their staff. You can accomplish this by hiring industry consultants, attending seminars, and subscribing to e-business publications.